Michel PerronFeb 16, 2022Crucial TIP: Express your intention, not your frustrationHave you ever been in such a situation? ... The strong impression that he/she never listens to you? "It is always the same with you! You...
János CsébfalviFeb 9, 2022Learn behaviors that have a disproportionate impact on outcomesMany times, people in organizations struggle with the following: to turn disagreement into dialogue by speaking up candidly,...
Arturo NicoraFeb 1, 2022Crucial TIP: Do not waitHave you ever been in such a situation?... You want to express your disagreement with your manager or a colleague, but you don't feel...
Michel PerronJan 19, 2022Crucial TIP: Separate facts from storiesImagine. You have been promised a salary increase, and it is now long overdue. What would you do?