Tips for curbing the cost of conflict avoidance
Research shows that ninety-five percent of a company’s workforce struggles to speak up to their colleagues about their concerns. As a result, they engage in resource-sapping avoidance tactics including ruminating excessively about crucial issues, complaining, getting angry, doing unnecessary work, and avoiding the other person altogether.
In extreme cases of avoidance, the organization’s bottom line is hit especially hard. A shocking eight percent of employees estimate their avoidance has cost their organization more than $10,000. And one in twenty estimate that over the course of a drawn-out silent conflict, they waste time ruminating about the problem for more than six months.
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About VitalSmarts. Named a Top 20 Leadership Training Company, VitalSmarts is home to the award-winning Crucial Conversations®, Crucial Accountability®, and Influencer Training® which are based on the New York Times bestselling books of the same titles. When used in combination, these courses enable organizations to achieve new levels of performance by changing employee behavior. VitalSmarts has consulted with 300 of the Fortune 500 companies and trained two million people worldwide.
About Inspiring Culture. We, at Inspiring Culture, enable people and organizations to adopt the most effective behaviors and make sustainable and positive differences in their environment.Inspiring Culture Sàrl is the authorized representative of VitalSmarts L.C